Terms of service

Welcome to Twisting Yarns. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of any products from us. By accessing our site or placing an order, you agree to be bound by these Terms.

1. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks.

2. ACCURACY OF INFORMATION

We strive to ensure that all descriptions, images, and prices of products appearing on the website are accurate. However, we do not warrant that product descriptions or other content are error-free.

  • Colors: We make every effort to display as accurately as possible the colors of our yarns and textiles. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.
  • Handmade Nature: Please note that due to the nature of sustainable and artisanal production, slight variations in texture or shade may occur between batches.

3. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

4. PRODUCTS AND ORDERS

  • Availability: All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail and given the option to wait or cancel your order.
  • Order Acceptance: Your order represents an offer to us to purchase a product. We confirm acceptance of your order by sending you an email confirming that the goods have been dispatched.

5. SHIPPING AND DELIVERY

Delivery times may vary depending on availability and your location. Any delivery dates provided are estimates only. Twisting Yarns is not responsible for delays caused by customs or third-party shipping carriers.

6. INTELLECTUAL PROPERTY

All content included on this site, such as text, graphics, logos, images, and patterns, is the property of Twisting Yarns or its content suppliers and is protected by international copyright laws. You may not reproduce, duplicate, copy, sell, or resell any portion of the Service without express written permission from us.

7. USER COMMENTS AND FEEDBACK

If you send us creative ideas, suggestions, or patterns, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute them in any medium. We are under no obligation to maintain comments in confidence or pay compensation for them.

8. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

9. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors or omissions relating to product descriptions, pricing, promotions, and shipping charges. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

10. PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

11. LIMITATION OF LIABILITY

Twisting Yarns shall not be liable for any direct, indirect, incidental, or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products.

12. GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Himachal Pradesh, India.

13. CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to us at: Email: info@twistingyarns.com

Address: Twisting Yarns - P.O. Sidhpur, Fatehpur Khanyara Road, Near Shiv Dham Mandir Sidhpur, Dharamshala District Kangra, Himachal Pradesh 176057, India